The South African Social Security Agency (SASSA) has released important information regarding COVID-19 Social Relief of Distress (SRD) payments for July 2025. If you’re a beneficiary or considering applying for this crucial financial assistance, this comprehensive guide covers everything you need to know about payment dates, eligibility requirements, and common issues.
Key Payment Dates for July 2025
Important: The next payment dates for COVID-19 SRD grants are from July 25 to 31, 2025. According to the official SASSA notice, approved beneficiaries should expect their payments to be processed within this timeframe.
However, it’s worth noting that payment dates are often random, with most people receiving their grants after the 2nd week of each month. For those collecting cash payments, dates are scheduled from July 21 to 28, 2025.
Current Grant Amount: R370 Per Month
The SASSA R350 payments have been increased to R370, providing beneficiaries with an additional R20 bonus. This adjustment ensures that recipients receive more substantial support during these challenging economic times. The Special COVID-19 Social Relief of Distress amount is paid from the date it is approved, with no backpay available.
Common Issues and Solutions
Why Am I Approved But Not Paid?
If you’ve been approved but haven’t received payment, several factors could be at play:
- Banking Details Issues: You may not have provided correct banking details, or your banking information is still awaiting verification
- Referred Status: Your application might be on referred status, requiring additional verification
What to Do When Approved But Not Paid
Step 1: Check Your Banking Details
- Navigate to the SRD website at www.srd.sassa.gov.za
- Under “Applications,” amend your banking details
- Alternatively, visit the self-service website: www.srd.sassa.gov.za/sc19/skyc/referredstatus
Step 2: Identity Verification Enter your details and follow the prompts to verify your identity. If your bank account is awaiting verification, the issue may be resolved before the next payment cycle.
When Will I Get Paid?
Once your banking details have been confirmed and verified, you will be paid from the next payment run. An ‘approved’ status indicates that all requirements and checks have been completed, but doesn’t mean funds have been released yet.
What If There’s a Payment Date But No Money?
If you see a payment date but haven’t received your money:
- Contact the SASSA call center at 0800 601 011
- This could indicate that the bank returned your money due to an issue with your bank account
Eligibility Requirements for 2025
To qualify for the SASSA SRD R370 grant, applicants must meet specific criteria:
Basic Requirements
Applicants must be South African citizens, permanent residents, or registered refugees/asylum seekers with valid permits. Holders of special permits from Zimbabwe, Angola, or Lesotho may also qualify.
Financial Criteria
Applicants must be unemployed and not receiving any other income or support. If employed, the applicant must earn less than R624 per month. Applicants cannot be receiving UIF or other social grants.
Required Documentation
Required documents include your ID, a utility bill for proof of address, and any supporting documents that demonstrate your eligibility, such as proof of income.
How to Check Your Payment Status
Online Status Check
You can track your SRD R370 grant payment dates by entering your ID and phone number on the official SASSA website. You can use their USSD service or website to track payment status.
Understanding Status Messages
- Approved: All requirements completed, eligible for grant
- Payment Pending: Funds are being processed
- Paid: Money has been released (you should receive it soon)
You should only be concerned if the status shows ‘paid’ without receiving your money.
Important Contact Information
- SASSA Call Center: 0800 601 011
- Official SRD Website: www.srd.sassa.gov.za
- Status Check Portal: www.srd.sassa.gov.za/sc19/skyc/referredstatus
Tips for Successful Payment Processing
- Keep Your Details Updated: Regularly check and update your banking information
- Monitor Your Status: Keep checking your SRD status to see your payment approval
- Respond Promptly: If requested, provide additional verification documents quickly
- Use Official Channels: Always use official SASSA websites and phone numbers
Conclusion
The COVID-19 SRD grant continues to provide crucial financial support to millions of South Africans. With payment dates scheduled for July 25-31, 2025, and the increased amount of R370 per month, this assistance remains vital for those facing economic hardship.
Remember to keep your banking details updated, monitor your application status regularly, and don’t hesitate to contact SASSA if you experience any issues with your payments. The agency is committed to “paying the right social grant, to the right person, at the right time and place” – their motto of “NJALO” reflects this dedication to consistent service delivery.
Stay informed, stay updated, and ensure you receive the support you’re entitled to during these challenging times.
This information is based on official SASSA communications and is current as of July 2025. Payment dates and procedures may be subject to change. Always refer to official SASSA channels for the most up-to-date information.
