Store Specialist: Visuals/Visual Merchandiser, /Store Presentation Specialist – Woolworths South Africa

Listing reference: woolw_001316

Listing status: Online

Apply by: 15 September 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Permanent

EE position: No

Introduction

To deliver exceptional customer service by creating visual displays with high impact and using the store as a marketing vehicle, thereby increasing sales.

Job description

Demonstrate customer service

 Greets, smiles and acknowledges customers

 Displays a friendly and helpful attitude when interacting with both internal and external customers

 Answers the ‘window calls’ promptly and removes any item needed for a customer from a visual in a professional manner

 Replaces removed item by correctly selecting, steaming and redressing the item which has been removed
Applies visual merchandising skills

 Selects merchandise and displays it in a way that is in line with our brand values and the current direction given from H/O

 Dresses windows, visuals and cameos in a way that has impact and encourage sales

 Demonstrates a clear understanding of the correct use of colour in order to create an impact in visuals
Manages time effectively

 Works efficiently and effectively allowing enough time to spend on each visual in order to apply attention to detail

 Plans day to ensure that all tasks are achieved

Demonstrates product knowledge and standards

 Understands what the current fashion trends are by reading magazines and is aware of the competitor activity

 Styles wigs competently

 Understands and applies the policy of ‘no pins’ in kids

Adheres to shop-keeping disciplines

 Understands the lifestyle and current policy of the department that is being worked in

 Does daily house-keeping and checks visuals and windows throughout the day

 Dresses models and handles all equipment and props with care to avoid breakages

 Maintains all visual equipment to minimise breakages

Minimises shrinkage

 Reporting acts of dishonesty related to shrinkage and fraud to your line manager or shrinkage hotline

 Minimises spoilage of products

 Ensure back areas are tidy

 Maintains all merchandise to minimise shrinkage

Demonstrates personal leadership

 Demonstrates self-discipline with regards to attendance, dress code, hygiene and time-keeping

 Attends/is informed of the game plan/team meeting to know the day’s focus

Minimum requirements

 Grade 12 or Equivalent NQF level

 Able and flexible to work different shifts

 1 years visual, retail experience