Many South African Social Security Agency (SASSA) beneficiaries sometimes need to change their payment method due to issues such as a lost bank card, switching banks, fraud concerns, closed accounts, or simply wanting their grant paid into a different account.
SASSA has shared clear steps beneficiaries must follow when changing their bank account details for regular grants such as:
- Older Persons Grant
- Disability Grant
- Child Support Grant
- Foster Child Grant
- Care Dependency Grant
- War Veterans Grant
- Grant-in-Aid
If you’re planning to switch your payment account, here’s everything you need to know.
SASSA Steps to Change Your Bank Account
According to the official SASSA notice, beneficiaries must follow these steps:
Step 1: Bring the Required Documents
You must visit SASSA with the following:
✅ Your valid South African ID
✅ Proof of account from your bank if it is a new account
OR
✅ A 3-month bank statement if it is an old/existing account
These documents help SASSA verify that the account truly belongs to you before making any payment changes.
Step 2: Visit Your Nearest SASSA Office
Go to your nearest SASSA local office and complete a consent form.
This form gives SASSA permission to process your request and update your banking details.
Make sure:
- The bank account is registered in your own name
- Your personal details match your SASSA records
- You carry all supporting documents to avoid delays
Step 3: Submit Your Request Before the 19th of the Month
SASSA recommends that beneficiaries submit their banking change request before the 19th of every month.
Why this matters:
If your request is processed on time, your new bank account details may reflect for the following month’s payment cycle.
Late submissions could delay your payment update.
Important Note from SASSA
SASSA states:
“If changes are effected on time, the account details will be changed for the following month.”
This means beneficiaries should act early instead of waiting until payment week.
Why Beneficiaries Change Their Bank Accounts
Many grant recipients update their banking details because of:
- Fraud or unauthorized deductions
- Lost or expired cards
- Switching to another bank with lower charges
- Closed bank accounts
- Problems accessing funds
- Moving to another payment method
Safety Tips When Changing SASSA Banking Details
To protect yourself from scams:
⚠️ Never share your PIN with anyone
⚠️ Do not allow strangers to help you change your account details
⚠️ Only use official SASSA offices or verified channels
⚠️ Be careful of fake SMS messages or calls pretending to be from SASSA
SASSA Contact Details
If you need assistance, you can contact SASSA through:
Toll-Free Number: 0800 60 10 11
Website: www.sassa.gov.za
Online Grant Applications: services.sassa.gov.za
SRD Applications: srd.sassa.gov.za
Email: [email protected]
WhatsApp: 082 054 0016
Final Thoughts
Changing your SASSA bank account for regular grants is straightforward if you follow the correct process and submit your documents on time.
Always ensure your account belongs to you and update your details before the monthly deadline to avoid unnecessary payment delays.
Have you ever changed your SASSA payment method before? Share your experience in the comments to help others.
