The SASSA Social Relief of Distress (SRD) R370 grant has been a lifeline for millions of South Africans. But what happens when your application is declined? Don’t panic — SASSA allows you to appeal the decision if you believe it was unfair or incorrect. Here’s everything you need to know.
🔹 Reasons Why Your SASSA SRD Application May Be Declined
The most common reason for a declined status is if SASSA identifies that you have another source of income or employment through their external databases, which include financial institutions (banks).
🔹 Why You Should Appeal
You should submit an appeal if you are not satisfied with the reason your application was declined. This is your chance to have SASSA review your case again. Many applicants who appealed successfully had their grants approved afterward.
🔹 How to Appeal Your Declined SASSA SRD Application
SASSA has made the appeal process simple and fully online. Here’s how to get started:
- For Internal Users:
Visit 👉 https://srdinternal.sassa.gov.za - For External Users (Most Applicants):
Visit 👉 https://srd.sassa.gov.za - Follow the prompts to log in, check your declined status reason, and submit your appeal.
- Stay updated by checking your appeal status regularly on the same website.
🔹 SASSA Contact Information for Support
If you face challenges during the appeal process, you can contact SASSA directly:
📞 Toll Free: 0800 60 10 11
🌐 Website: www.sassa.gov.za
📩 Email: [email protected]
💬 WhatsApp: 082 046 8553
✅ Final Note:
Don’t lose hope if your SRD application was declined. Many beneficiaries have won their appeals after providing the right information. Take action today, follow the official SASSA links, and you could still qualify for your R370 monthly support.
