When Will Payments Be Made?
The COVID-19 SRD payment dates for September 2025 are scheduled from:
📅 25 – 29 September 2025
Beneficiaries are encouraged to be patient, as payment may take a few days to reflect in their bank accounts after processing.
Why Am I Approved but Not Paid?
Some applicants may see an “approved” status but not receive funds. This often happens because:
- Your banking details were not provided correctly.
- Your banking details are still being verified.
- You are listed under a “referred status.”
How to Fix Payment Issues
If you are approved but unpaid, follow these steps:
- Update or Verify Banking Details
- Go to the official SRD website: www.srd.sassa.gov.za under applications.
- Alternatively, visit the self-service page:
👉 SRD E-KYC/Referral Status Portal.
- Verify Your Identity
- Enter your details and follow the prompts.
- If your bank account is still under verification, SASSA will resolve it before the next payment cycle.
When Will I Get Paid?
Once your banking details are confirmed and verified, you will receive your SRD grant in the next pay run.
What If My Payment Date Has Passed, But No Money Is In My Account?
If your payment was scheduled but no funds reflect, it may mean your bank returned the money due to an account anomaly.
📞 Call the SASSA helpline at 0800 601 011 for assistance.
Important Contact Details
- Toll-Free Number: 0800 60 10 11
- Website: www.sassa.gov.za
- Online Applications (Grants): services.sassa.gov.za
- COVID-19 SRD Online Applications: srd.sassa.gov.za
- Email: [email protected]
- WhatsApp: 082 046 8553
Final Word
SASSA remains committed to ensuring that the right social grant reaches the right person at the right time and place. If you are a beneficiary, make sure your banking details are up-to-date to avoid delays in payment.
💡 Tip: Always check your payment status on the SRD portal before visiting pay points or contacting SASSA.
