If you are a beneficiary of the SASSA COVID-19 SRD R370 Grant, you may have noticed that your application shows a “Referred Status.” This can be confusing, especially when you are waiting for your payment. Let’s break down what it means, why it happens, and how you can resolve it to ensure you get your grant without unnecessary delays.
What Does “Referred Status” Mean?
When your SRD application shows referred status, it means that you need to verify your identity. This is a security measure to protect you and ensure that SASSA is paying the right person.
Why Do Applicants Get Referred Status?
According to SASSA, referred status is used to:
- Enhance security of the payment process.
- Ensure that only the eligible beneficiary is paid.
- Minimize the risk of paying the wrong person.
In short, it’s a safeguard that prevents fraud or errors in grant distribution.
How and Where to Change Your Status
If you’ve been flagged with referred status, you can fix it by verifying your details online.
- Go to the self-service website:
👉 https://srd.sassa.gov.za/sc19/ekyc/referredstatus - Enter your details as requested.
- Follow the prompts to verify your identity.
When Will I Get Paid After Resolving Referred Status?
Once your referred status has been successfully resolved, here’s what happens:
- You will get paid from the next payment cycle.
- Any historic payments owed to you will also be paid according to the schedule.
This means your payments are not lost—they are simply held back until verification is complete.
Contact SASSA for Help
If you still face challenges, you can reach out to SASSA for assistance:
- Toll-Free: 0800 60 10 11
- Website: www.sassa.gov.za
- Online Applications Grants: services.sassa.gov.za
- COVID-19 SRD Applications: srd.sassa.gov.za
- Email: [email protected]
- WhatsApp: 082 054 0016
Final Word
Being placed on referred status can delay your payments, but it is not a permanent rejection. By verifying your details through the official SASSA portal, you can resolve the issue and ensure that your SRD grant payments continue without interruptions.
Remember: “Paying the right social grant, to the right person, at the right time and place.”
